Location
Facing the Inner Harbour and adjacent to the Parliament Buildings, the hotel is 2 blocks away from the shops along Government Street and 5 blocks from Fisherman's Wharf. The city centre of Victoria is around 1.400 m away, where guests can also find shopping facilities. Nearby attractions include the Pacific Undersea Gardens, some 100 m away, Royal British Columbia Museum, around 300 m away, Thunderbird Park, some 400 m away, Victoria Bug Zoo, around 500 m away, the Maritime Museum of British Columbia, roughly 600 m away, and Emily Carr House, some 800 m from the hotel.
Facilities
The hotel has 304 non-smoking rooms, which are located on 10 storeys and are reachable by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking spaces are available to guests travelling by car (for a fee). Further services include translation services, room service (for a fee), a laundry service, a hairdresser and a page service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and photocopier is available. A conference room is available for conferences, lectures and meetings.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard amenities of some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Some of the wheelchair-friendly rooms have a wheelchair-accessible bathroom.
Sports/Entertainment
The pool complex guarantees comfortable swimming with its 2 pools and pleasantly heated water. If the weather is not so fine, swimmers can head to the indoor pool. There is also a swimming area for little ones. A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. Those who wish to stay active while on holiday can enjoy cycling/mountain biking and tennis. For a fee, golf is also available. Guests can partake in various water sports, including diving and aquafit. In addition, sailing is offered for a fee. Sport and leisure facilities at the hotel include a gym, billiards and squash. There is a wellness area with a spa, a sauna, a steam bath and hydrotherapy treatments. Subject to charge: massage treatments. A casino offers fun and entertainment.
Meals
Various dining options are available, including a dining room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.
Shops
Hairdresser
Bar(s)
Casino
Restaurant(s)
Restaurant(s) with air conditioning
Restaurant(s) with non-smoking area
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Bicycle Hire
Car Park
Pets
Air conditioning
24-hour reception
24-hour check-in
Hotel Safe
Lifts
Café