Location
This hotel is located in Vancouver city centre, near the famous Robson Street, and is easily accessible by car. Countless bars and nightclubs, as well as links to the public transport network, can be found directly in front of the hotel, while it is about 1 km to the nearest tourist centre. It is about a 20-minute walk to the sea, and guests will also reach the nearest railway station by public transport in about 10 minutes, or a skiing area in some 30 minutes.
Facilities
397 rooms, including 28 junior suites, 19 suites, 233 single rooms and 116 double rooms, are located on 21 storeys and can be reached by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. Amenities available at the hotel include a cloakroom, a safe and a currency exchange service. Wireless internet access is provided in public areas. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service (for a fee), room service, a laundry service and a coin-operated laundry. A bicycle hire service (for a fee) gives guests the opportunity to explore the surrounding area independently.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed or a king-size bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. There is also a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee) provide all the essentials for a comfortable holiday. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.
Sports/Entertainment
The freshwater pool complex guarantees comfortable swimming with its indoor area and pleasantly heated water. Guests can relax and enjoy the sun loungers and parasols provided. The hot tub in the pool area promises pure relaxation. Ski lifts provide easy access to the pistes. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and Ayurveda treatments.
Meals
Dining facilities include a dining room, a breakfast room, a café and a bar. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.