Location
The hotel is located in the centre of Velingrad, in the midst of beautiful pine-tree parks. It is 3 km away from Kleptuza, the one and only Karsts spring on the Balkan Peninsula, while Yundola resort is 15 km away and the tourist village complex Tsigov Chark is 17 km away. Situated on one of the slopes of the Chepino valley, the hotel provides a wonderful view out over the mountains, the town and the mineral-water swimming pools.
Facilities
13 suites, 4 apartments, 8 single rooms and 85 double rooms are located on 5 storeys and can be reached by lift. Check-in and check-out are possible at any time at the 24-hour reception desk. A baggage storage service and a safe are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a babysitting service (for a fee), a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a flip chart and pens. 3 conference rooms are available for lectures, presentations and meetings.
Rooms
Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked.
Sports/Entertainment
Guests can strike a healthy balance between exercise and relaxation in one of the 2 outdoor pools or in an indoor pool. The freshwater pool area, some of which is heated, also includes children's pools. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking, tennis and horse riding are available. With water aerobics and aquafit available, the hotel also caters to water sports enthusiasts. Sport and leisure facilities at the hotel include a gym and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. Entertainment options and leisure facilities include a dance club and a nightclub.
Meals
Dining facilities include a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. A delicious breakfast provides energy for the rest of the day.