Location
This hotel is the only one at Toronto’s Pearson airport. A covered, air-conditioning skywalk links the hotel to Terminal 3 whilst the new Automated People Mover connects the hotel to Terminal 1.
Facilities
The hotel has 474 rooms, including junior suites, suites, 254 single rooms and 96 double rooms, which are located on 8 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff at the reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a transfer service, room service, a laundry service, a hairdresser and a page service. Complimentary newspapers are available.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. An extra bed is available for a fee. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (for a fee) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
Sports/Entertainment
The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments.
Meals
Various dining options are available, including a dining room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. In addition to breakfast, the hotel also offers lunch and dinner à la carte.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.