Location
The hotel is located in the heart of the famous palm tree area of Marrakech. It is situated just a few minutes drive from the centre of town, not far from historical sights, the Souks district and museums. Various shops and attractions are located 30 minutes away by public transport, such as Jemaa el-Fnaa Square and Koutoubia Mosque. Menara Gardens and Bahia Palace can be reached in 35 minutes on public transport. Natural sights of interest are also located not far from the hotel: Lake Lalla Takerkoust can be reached in 30 minutes by car and the Ourika River is a 45-minute journey. The nearest train station is 15 minutes away by car and the airport is 12 km away.
Facilities
The hotel has 12 suites and 3 apartments. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a babysitting service (for a fee), medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a page service. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available.
Rooms
Rooms are equipped with air conditioning and central heating. Some rooms include a balcony. All rooms are carpeted and include a king-size bed and a sofa bed. There is no additional charge for an extra bed. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a DVD player and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.
Sports/Entertainment
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis, golf and horse riding are available. There is a wellness area with a range of facilities, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium.
Meals
Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers picnics.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.