Location
The hotel is located in the heart of Long Beach, steps away from Pine Avenue's dining, entertainment and shopping. It is across the street from the Long Beach Convention Centre and the Pike. The property is also just a few kilometres from the Queen Mary and the Port of Long Beach. The bus and train stations are within easy walking distance.
Facilities
7 junior suites, 7 suites, 207 single rooms and 153 double rooms are located on 12 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) is provided in public areas. The hotel has wheelchair-accessible facilities. A variety of shops are available, including a supermarket. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service (for a fee), a car hire service, medical assistance, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a page service. Cyclists can make use of the bicycle storage area and hire service (for a fee). Complimentary newspapers are available.
Rooms
Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
Guests can go for an energising swim at the freshwater pool complex (in part heated). A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Active guests can enjoy cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. There is a wellness area with a spa, a sauna and a solarium. Subject to charge: massage treatments. Entertainment options and leisure facilities include a dance club and a nightclub.
Meals
Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between à la carte and a set menu. Dinner options include a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.