Location
The hotel is located within the walled city and is the only hotel on Customs Square, surrounded by the imposing gate and clock tower. Guests can enjoy a range of fine dining, bars and boutiques, which are located in the vicinity of the hotel. Cartagena International Airport is 8 miles away.
Facilities
The hotel has 28 single rooms and 28 double rooms, which are located on 6 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Further services and facilities include a transfer service, room service, a laundry service and a page service. Complimentary newspapers are available. The conference room is available for conferences, lectures and meetings.
Rooms
Air conditioning ensures that rooms maintain just the right temperature. A balcony is included as standard in some rooms. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, a television with satellite/cable channels, a radio and WiFi. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has 28 non-smoking rooms.
Sports/Entertainment
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex provides invigorating refreshment. A sun terrace is a great place to while away the hours. A wellness area with a solarium is available at the hotel. A casino offers fun and entertainment.
Meals
The hotel includes a dining room. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Bed and breakfast can be booked. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.