Location
The hotel is situated in immediate vicinity of the fair and exhibition centre and the congress centre, and 3 major railway stations are all only minutes away. The shopping precincts in the city centre, the city's various sights, the port and the musical theatres alike are all easily accessible on foot, by bike, or by a short ride on public transportation. Sternschanze bus station is just a one-minute walk and Dammtor train station is 1 km away. The shops, restaurants, bars and nightlife of Schanzenviertel are just a 3-minute walk away, and the Alster Lake and Hamburg city centre are just 5 minutes away using public transport.
Facilities
The hotel has a lift and features 226 non-smoking rooms. The reception desk is open round the clock. A safe, a currency exchange service, a childcare service, room service, a laundry service, a conference room and a business centre are available. Wireless internet access allows guests to stay connected while on holiday. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park. Bicycle storage is available to guests. There is a bike hire service as well.
Rooms
Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.
Sports/Entertainment
A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa, a sauna, massage treatments and a solarium.
Meals
Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. The non-smoking restaurant provides high chairs for children. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Payment
The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.