Location
This hotel is housed in a luxury property strategically located adjacent to New Orleans’ French Quarter on the historic St. Charles Avenue Streetcar Line, next to the renowned Warehouse/Art District and Harrah's Casino. The hotel is just a short walk from the Aquarium of the Americas, the World War II Museum, the newly renovated Convention Center, the Superdome, the New Orleans Arena and the Riverwalk shopping plaza. Louis Armstrong International Airport is just 24 km away.
Facilities
479 rooms are located on 14 storeys and can be reached by lift. Multilingual staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, translation services, room service, a laundry service, a coin-operated laundry and a page service. Complimentary newspapers are available. Lectures, presentations and meetings can be held in one of the 19 conference rooms.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. Other features include a direct dial telephone, a television with satellite/cable channels, a radio, a games console, an alarm clock and WiFi. A turndown service provides additional comfort. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 438 non-smoking rooms and 1 smoking room.
Sports/Entertainment
The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa. A casino offers fun and entertainment.
Meals
Dining facilities include a restaurant with air conditioning, a dining room, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Gluten-free meals and vegetarian dishes can be prepared on request. The hotel also offers snacks.
Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
Shops
Bar(s)
Casino
Restaurant(s)
Restaurant(s) with air conditioning
Conference Room
Internet access
WLAN access
Room Service
Laundry Service
Car Park
Garage
TV Room
Laundry Facilities
Pets
Air conditioning
24-hour reception
Hotel Safe
Currency Exchange
Lifts
Café