Location
This hotel offers full-service hotel accommodation overlooking the shores of Lake Erie and is close to all popular Downtown Cleveland attractions, which are within walking distance. When guests stay at the hotel near Cleveland Brown Stadium they will be within walking distance of the local games. Also within walking distance is the Great Lakes Science Center and guests won't find another Downtown hotel located as close to the Rock and Roll Hall of Fame. Hotel guests enjoy a scheduled complimentary shuttle service (subject to availability) to all well-known Downtown Cleveland attractions. They can hop a ride to Progressive Field, The Q (Quicken Loans Arena), Cleveland State University's Wolstein Center or Playhouse Square. They can also enjoy an eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. The modern hotel is only 20 minutes' north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport (BKL).
Facilities
The hotel has 379 rooms, which are located on 18 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. There are a number of shops, including a supermarket and souvenir shop. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include room service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. Complimentary newspapers are available.
Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a queen-size bed or a king-size bed. An extra bed is available for a fee. A safe and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Further amenities include a washing machine and an ironing set. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can stay up-to-date thanks to the daily newspaper provided. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 354 non-smoking rooms.
Sports/Entertainment
The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including water skiing, windsurfing, jet skiing, sailing, a gym, aerobics and a spa. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.
Meals
Various dining options are available, including a restaurant, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.