Location
Located in the exclusive, financial area of Valle Oriente, this hotel is 10 minutes from the Convention Centre and Exhibition Cintermex and 5 minutes from the Convex Centre. Commercial Plaza Fiesta San Agustín is next to the hotel. Town centre, the history museum and the nearest public transport connections are 5 km from the hotel. Bars and restaurants are located directly next door. Those wishing to travel further afield can visit Grutas Garcia, 60 km away. The Mariano Escobedo Airport is 7 minutes from the hotel.
Facilities
The hotel has 254 rooms, including 4 suites, 162 single rooms and 86 double rooms, which are located on 17 storeys and are reachable by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the hotel include a cloakroom, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available.
Rooms
Rooms are equipped with air conditioning. A balcony is among the standard amenities of some rooms. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Sports/Entertainment
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Guests can relax and enjoy the sun loungers and parasols provided. Leisure activities and facilities at the hotel include a spa. For a fee, guests can also enjoy a gym, a steam bath and massage treatments. A kids' club and a casino round out the entertainment options.
Meals
Various dining options are available, including a dining room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Catering options include bed and breakfast and full board. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Special meals, including diet meals, are also available. In addition, special catering options and snacks are available.
Payment
The following credit cards are accepted: American Express, VISA and MasterCard.