Location
This hotel lies right on the steep coastline of southwest Tenerife, around 250 m from the centre of Los Gigantes and a small beach. Public transport connections are located around 100 m away. The Tenerife South Airport is just 45 km away.
Facilities
The holiday village has 406 non-smoking rooms, which are located on 9 storeys and are reachable by lift. The reception desk in the lobby is staffed round the clock. Amenities include a safe and a currency exchange service. Wireless internet access is provided in public areas. The complex has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a childcare service, medical assistance, room service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus.
Rooms
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms include a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. Family rooms are available for parents with children.
Sports/Entertainment
Guests can strike that perfect balance between exercise and relaxation in one of the 4 freshwater pools, which are outdoors and in part heated. There is a special swimming area for little ones as well. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. The complex offers an extensive outdoor sport and leisure programme, which includes bocce, volleyball and basketball. For a fee, guests can also enjoy tennis and archery. Water sports enthusiasts are offered aquafit. The holiday village offers numerous indoor sports, including a gym, table tennis, callisthenics and aerobics or, for a fee, billiards. There is a wellness area with a spa, a beauty salon, Ayurveda treatments and a solarium and, for an additional fee, a sauna, a steam bath, a hammam, massage treatments and hydrotherapy treatments. Additional leisure activities include an entertainment programme, a kids' club and live music.
Meals
Various dining options are available, including a dining room, a breakfast room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board, full board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). The show cooking is a particularly special attraction.
Payment
The complex accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.