Location
The hotel is located in the heart of Hanoi's bustling Old Quarter. All the well-known sights of this amazing city are right on the hotel's doorstep. Everything that guests might possibly want can be found nearby, including shops, restaurants and banks. Hoan Kiem Lake and the world-famous water puppet show are also reachable within a few minutes' walk. The Red River is some 500 m away and Lenin Park is around 1.8 km from the hotel. The Ngoc Son Temple is around 7 minutes' walk away, as is the Dong Xuan Market. The Ho Chi Minh Complex is some 15 minutes' walk from the property.
Facilities
5 junior suites, 2 suites and 26 double rooms are located on 8 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available.
Rooms
Air conditioning ensures that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms include a double bed. For a fee, extra beds or children's beds can be provided for little travellers. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a DVD player and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. For additional convenience, bathrooms also provide a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.
Sports/Entertainment
Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include cycling/mountain biking, a spa, a steam bath and massage treatments or, for a fee, a gym.
Meals
Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Bed and breakfast can be booked. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte.
Payment
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.